Delete your data

From inside the app

1. Sign in to Couple Sathi.
2. Go to Settings.
3. Scroll to Danger zone and choose Delete account.
4. Confirm. Your account is deleted within 24 hours.

Changed your mind? While the request is still pending you can cancel it from the same screen, and nothing is deleted.

If you signed in with Facebook

Removing Couple Sathi from your Facebook account also starts a deletion. Facebook notifies us, we queue your account for deletion, and Facebook shows you a confirmation code. You can check what happened to it on our deletion status page.

If you cannot sign in

Email support@couplesathi.app from the address on your account and ask us to delete it. We reply within 72 hours. We may need to check it is really you first — an account holds private messages between two people, so we would rather ask an awkward question than delete the wrong one.

What gets deleted

Everything attached to your account, including:

• your profile, photo and sign-in details;
• your chat messages, voice notes and love letters;
• photos you added to your memory wall;
• mood check-ins, answers to the daily question, streaks and medals;
• your subscription and order history;
• support tickets and sign-in security logs.

Deletion is permanent. We cannot restore an account afterwards, so please export anything you want to keep first.

What this means for your partner

Couple Sathi is shared by two people, and deleting your account deletes your shared space for both of you. That means your shared chat (both sides of it), every letter either of you wrote, the photos either of you added to the memory wall, your shared streak and medals, your occasions and both of your answers to the daily question — and the same for any space you shared with someone earlier.

Your partner keeps their own account, profile, mood history and saved cards. If your subscription is what gave them a paid plan, that plan ends with your account. If there is anything shared your partner would want to keep, they should save it before you delete — we cannot restore it afterwards.

What we may have to keep

Indian tax and accounting law requires us to retain records of transactions for several years. Where that applies we keep the minimum required and nothing more, which India’s Digital Personal Data Protection Act, 2023 expressly permits. Everything else goes.

Just want to unlink, not delete?

You do not have to delete your account to step back. In Settings you can unlink from your partner — which hides your shared space from both of you without deleting it — turn off notifications, or opt out of the leaderboard. See our Privacy Policy for what each of those changes.